Caring Senior Service
Caring Senior Service provides non-medical home-care services and safety care technologies to help seniors live at home happily, safely and independently. CSS’s professionally trained caregivers are patient, compassionate and experienced in caring for elderly people with various medical conditions: heart disease, stroke, arthritis, Alzheimer’s, etc. CSS caregivers provide a variety of services and care (e.g. personal care, transportation, meal preparation, medical reminders, companionship, respite care, errand service and light housekeeping) on the client’s schedule. To cover what caregiver services miss, Caring Senior Service offers several in-home safety care products to help ensure the safety of the senior 24/7.
A Caring Senior Service franchise is a high growth, turnkey business with a low-cost operating model. The graying of the American population provides favorable climate to the home-care industry. Not only does Caring Senior Service reward financially, franchisees also gain satisfaction by making positive changes in the lives of seniors and giving back to the community.
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Operating Units |
12/31/2007 |
12/31/2008 |
12/31/2009 |
| | Franchised | 15 | 14 | 14 |
| | % Change | -- | -6.7% | 0.0% |
| | Company-Owned | 11 | 16 | 13 |
| | % Change | -- | 45.5% | -18.8% |
| | Total | 26 | 30 | 27 |
| | % Change | -- | 15.4% | -10.0% |
| | Franchised as % of Total | 57.69% | 46.67% | 51.85% |
Investment Required
The fee for a Caring Senior Service franchise is $32,500.
Caring Senior Service provides the following range of investments required to open your initial franchise. The range assumes that all items are paid for in cash. To the extent that you choose to finance any of these expense items, your front-end investment could be substantially reduced.
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Item | Established Low Range | Established High Range |
| | Franchise Fee | $32,500 | $32,500 |
| | Training Expenses | $750 | $1,500 |
| | Rent | $1,050 | $2,250 |
| | Leasehold Improvements | $0 | $500 |
| | Equipment | $0 | $3,200 |
| | Signage | $0 | $500 |
| | Permits & Licenses | $0 | $1,650 |
| | Grand Opening Costs | $600 | $1,500 |
| | Miscellaneous Opening Costs | $3,000 | $5,000 |
| | Inventory | $50 | $300 |
| | Additional Funds (3 months) | $10,455 | $16,455 |
| | Total Investment (does not include real estate expenses) | $48,405 | $65,355 |
On-going Expenses
Caring Senior Service franchisees pay royalty fees equal to the greater of 5% of gross revenues or $150, a monthly software lease fee equal to $500, and an advertising fund fee of up to 2% of gross sales.
What You Get–Training and Support
Caring Senior Service offers a comprehensive start-up training and on-going support system to start each new franchisee off on the right track. The Quickstart program provides franchisees with a step-by-step guide to the establishment of the business, a list of preparatory market research for the company and a source for business and industry information. Initial training , which is offered 10 times throughout the year, takes place over the course of one week in San Antonio, TX, covering aspects of industry overview, staffing, client management, caregiver training, marketing, administration, accounting procedures and business planning and development strategy. A representative will be sent to lend on-site assistance and training upon the franchisee’s request.
Caring Senior Service assists with staffing offices and handles all payroll services. A dedicated Business Development Manager is available to answer questions and help guide daily business activities to make sure each operation is running smoothly. The Caring Senior Service Operational Support Center provides office administration support and handles back office functions including everything from answering phones to scheduling new clients. Caring Senior Service’s all-inclusive operating software allows franchisees to conduct business virtually anywhere. Marketing assistance is provided through professionally designed materials and advertising placement support. Franchisees have the opportunity to participate in annual peer retreats where industry information and best practices are shared and training on new service offerings is provided.
Territory
Caring Senior Service grants exclusive territories with a minimum population of 20,000 people over 65 years of age.
Note: The tables and information regarding the number of operating units, investment required, on-going expenses, training and territory grants were taken from the company’s 2010 FDD. Upon receipt of the 2011 FDDs, we will provide new and updated write-ups that will reflect more current information. The 2011 write-ups will be incorporated into the 2011 Edition of Bond’s Hottest New Franchises publication.
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