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ImageFIRST Healthcare Laundry Specialists

For 40 years, medical practices nationwide have depended on ImageFIRST to provide them with all their healthcare linen and laundry needs. ImageFIRST represents one of the market leaders within the healthcare linen and laundry market and is also one of the fastest growing companies in the growing healthcare industry. In addition, ImageFIRST is also the only company in the healthcare field that focuses just on servicing only physician offices and outpatient medical facilities. It is this dedicated focus that allows ImageFIRST to raise the industry standards for product quality, friendly and accurate service and overall customer satisfaction, and also allows the company to consistently boast one of the highest customer retention rates in the industry — an impressive 98%.

  Operating Units 12/31/2008 12/31/2009 12/31/2010
 Franchised 19 20 23
 % Change-- 5.3% 15%
 Company-Owned 9 9 9
 % Change-- 0% 0%
 Total 28 29 32
 % Change-- 3.6% 10.3%
 Franchised as % of Total 67.86% 68.97% 71.88%

Investment Required

The initial fee for an ImageFIRST franchise is $30,000.

ImageFIRST Healthcare Laundry Specialists provides the following range of investments required to open your initial franchise. The range assumes that all items are paid for in cash. To the extent that you choose to finance any of these expense items, your front-end investment could be substantially reduced.

  ItemEstablished Low RangeEstablished High Range
  Initial Franchise Fee $30,000 $30,000
  Rental Garments $3,000 $3,000
  Equipment $4,100 $4,100
  Insurance $1,000 $2,000
  Expenses While Training $1,100 $2,600
  Signage $1,000 $2,000
  Delivery Vehicle $0 $40,000
  Inoculations $300 $2,000
  Additional Funds (3 Months) $15,000 $15,000
  Total Initial Investment $55,500 $100,700

Ongoing Expenses

ImageFIRST franchisees pay ongoing royalty fees equal to 6.5% of annual net sales up to $1,000,000, or, for annual net sales of $1,000,000 or more, royalty fees equal to 5.5%. Additional fees payable by franchisees include marketing fund contributions equal to 0.5% of net sales.

What You Get—Training and Support

ImageFIRST franchisees undergo a two week initial training that covers everything from product delivery and garment details to bookkeeping and general operating procedures. After opening, franchisees are paired with an ImageFIRST representative to assist them in establishing and standardizing procedures, as well as assist in training franchisees’ staff. Additionally, ImageFIRST supports its franchisees with ongoing sales and marketing techniques as well as continuous advertising and promotional programs.

Territory

ImageFIRST grants exclusive territories.

Note: The tables and information regarding the number of operating units, investment required, on-going expenses, training and territory grants were taken from the company’s 2011 FDD. The 2011 write-ups will be incorporated into the 2011 Edition of Bond’s Hottest New Franchises publication.